Privacy policy

Introduction

snpply is committed to protecting the privacy of all individuals who:

  • visit our website or mobile site offered by snpply, including without limitation snpply.com, and including all subdomains, present and future
  • use the Services including our candidate filtering tool and all future developments

When we talk about “Personal Information”, we mean information relating to you or other identifiable individuals.

To make this policy easier to read, we call the Website or mobile sites, our "Services". When we talk about “Personal Information”, we mean information relating to you or other identifiable individuals.

It is snpply’s policy to respect your privacy and the privacy of all users of the Services. This Privacy Policy has been established to help you understand our commitment to protecting your privacy and personal data, and the steps we take to ensure it. By visiting and/or using any of the Services, you agree to be bound by the terms of the present Privacy Policy (the “Privacy Policy”). Where the present Privacy Policy refers to “snpply”.

snpply reserves the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at snpply.com/privacypolicy. Please check the Privacy Policy periodically for changes, though we will also notify you via email or other direct electronic communication method of any changes that, in our sole discretion, materially impact your use of the Services or the treatment of your Personal Information. Your use of the Services following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.


snpply Data and Customer Content

We collect Personal Information (such as registration and account information) from our customers and users of the Services for our own purposes, such as to provide and administer the Services (“snpply Data”). We’re the data controller in respect of this information. snpply Data is also referred to as “Candidate or Client Company Information”.


About this Privacy Policy

This Privacy Policy describes how and when snpply collects, uses and shares snpply Data when you use our Services. snpply receives your information through our Website.


snpply Data we receive or collect

When you first register for a snpply account (Candidate or Company Account), and when you use the Services, we collect some Personal Information about you such as:

  • Candidate data – full name, email, telephone, postcode and login password
  • Company data – full name, job title, company name, email address, telephone, login password and other contact details
  • other optional information as part of your account profile
  • your IP Address and, when applicable, timestamp related to your consent and confirmation of consent
  • other information submitted by you or your organizational representatives via various methods (phone, email, online forms, surveys, in-person meetings, etc)
  • your billing address and any necessary other information to complete any financial transaction, and when making purchases through the Services, we may also collect your credit card or PayPal information
  • user generated content
    • Company (job title, job description, filter questions)
    • Candidates (Headline, snapshot, response to filter questions and your postcode location)
    • Content that you may publish via our Services
    • Information we may receive relating to communications you send us, such as queries or comments concerning our Services
  • information relating to an individual’s real time location
  • snpply also automatically collects and receives certain information from your computer or mobile device, including the activities you perform on our Website, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies (see “Cookies and Related Technologies” below). For example, each time you visit the Website or otherwise use the Services, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).

All information in stored securely on our servers and any passwords are stored with one-way encryption.


How we use snpply Data

snpply uses snpply Data for the following general purposes:

  • to identify you when you login to your account
  • to enable us to operate the Services and provide them to you
  • to verify your transactions and for potential purchase confirmation, billing, security, and authentication 
  • to analyze the Website or the other Services and information about our visitors and users, including research into our user demographics and user behaviour in order to improve our content and Services
  • to contact you about your account and provide customer service support, including responding to your comments and questions
  • to keep you informed about the Services, features, surveys, newsletters, offers, contests and events we think you may find useful or which you have requested from us
  • to sell or market snpply products and services to you
  • to better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, improve the features and usability of the Services, and better understand and market to our customers and users
  • to keep the Services safe and secure
  • We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services with a view to introducing improvements and improving usability of the Services. We may share this type of statistical data so that our partners also understand how often people use the Services, so that they, too, may provide you with an optimal experience.


Consent

By using any of the Services, or submitting or collecting any Personal Information via the Services, you consent to the collection, transfer, storage disclosure, and use of your Personal Information in the manner set out in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please stop using the Services.


Cookies and related technologies

snpply uses tracking technology (“cookies”) on the Website, including mobile application identifiers and a unique snpply user ID and job ID to help us recognize you, to monitor usage and web traffic routing for the Services, and to customize and improve the Services. By visiting the Website or using the Services you agree to the use of cookies in your browser and HTML-based emails. Cookies are small text files placed on your device when you visit a web site, in order to track use of the site and to improve your user experience.


Session Cookies

The Services use “session cookies”, which improve your user experience by storing certain information from your current visit on your device, such as log-in information. These enable us to remember your log-in session so you can move easily within the Website or the other Services. Without these session cookies, we wouldn’t be able to provide the Services to you. These session cookies have limited functionalities and expirations, and you will be required to re-enter your snpply log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related Personal Information. Another examples of our use of session cookies include to track the number of visits by a particular visitor to a page.


Performance and Remarketing Cookies

Partner analytics companies may also put cookies on your device. We use several third-party vendors for relevant snpply services to you when you visit certain pages on our Website and then visit certain third-party sites. Below is information about one such vendor. Please note that this Privacy Policy covers only our use of cookies and does not include use of cookies by any third parties.


Google Analytics

snpply uses a specific cookie in order to facilitate the use of Google Universal Analytics for users logged-in to the Applications or the Platforms (“Logged-In User). If you are a Logged-In User, snpply may use your snpply user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages of the Services you visit. We do this only to better understand how you use the Website and the other Services, with a view to offering improvements for all snpply users; and to tailor our business and marketing activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide snpply with any Personal Information.

Learn more about privacy at Google and to opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on.

Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Please note however that, by blocking or deleting cookies, you may not be able to take full advantage of the Website, Applications, Platforms, and/or Shop. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and that may affect your ability to view images in other emails that you receive.


When we may share Personal Information

Except as provided in this Privacy Policy, snpply does not divulge any Personal Information gathered via the Services (including Customer Content) to third parties.

Notwithstanding anything in the Privacy Policy to the contrary, we may share any information we have collected about you or Customer Content:

(1) when you explicitly consent to the disclosure of such information to a third party when connecting to a third-party service that asks you if you consent to such sharing;

(2) where we are legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands;

(3) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person;

(4) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website infrastructure or the Services generally);

(5) if we are acquired by or merged with another entity (in which case we will require such entity to assume our obligations under this Privacy Policy or inform you that you are covered by a new privacy policy); and

Subject to obligations consistent with this Privacy Policy, we may also disclose information to our affiliates, agents, contractors, and service providers in order to facilitate the functioning of the Services or to perform tasks that are integral to the Services, such as processing transactions, fulfilling requests for information, or providing support services or other tasks, from time to time. Information may also be transferred from snpply to the third parties in control of the Supported Platforms, but only to the extent required in order for the Services to function properly.


Children

Protecting the safety of children when they use the Internet is very important to us. Our Services are not designed nor intended for use by children or anyone else under the age of 16.


Security

We use industry best practices to keep any information collected and/or transmitted to the Supported Platforms or Third-Party Apps secure.

Certain Personal Information, most notably snpply log-in details, is encrypted during transmission using TLS.

You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via the Services whilst it is in transit over the Internet and any such submission is at your own risk, and this risk is specifically disclaimed in our Terms.

If you are a Logged-in User, it is advisable that you log out of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.


Information storage and international transfers

snpply, the entity which provides the Services, is a Scottish company with its head-office located in Glasgow, Scotland. 

Our Services are mainly provided from our offices in Scotland. However, by the very nature of the Services, the data that is viewed, collected, stored or posted on or through the Services also needs to flow from wherever you are located in the world, to where our Supported Platforms are storing the same data. In addition, snpply uses third-party service providers (such as managed hosting providers, card processors, CRM systems, sub-processors of Customer Content and technology partners) to provide the necessary hardware, software, networking, storage and other services that we use to operate the Services. These third party providers may process, or store, the same Customer Content on servers outside of the EEA, including in Canada or the US.

By using any of the Services, or submitting or collecting any Personal Information via the Services, you snpply and its authorized service partners to use and process Customer Content and snpply Data (including any Personal Information) in these countries. Please be aware that the privacy protections and the rights of authorities and Government agencies to access your Personal Information in some of these countries may not be equivalent to those in your country.

If you have any questions, please feel free to contact us.


Email preferences

You may opt out of marketing communications sent by snpply by managing your email preferences by following the unsubscribe instructions included in each marketing email.


Your rights

You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by snpply for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law. As mentioned above you have a right to change your email preferences at any time.


Contacting us

If you have any questions about this Privacy Policy, please contact: hello@snpply.com